Everything You Need
to Know

Our AI uses 64-point facial landmarking and deep-level luminance analysis to verify your photo against official government standards. It checks every rule from head height and eye level to background uniformity (ΔE < 5.0) and facial expression.

We offer a 100% acceptance guarantee. If your photo is rejected for compliance reasons, we will provide a full refund plus a free credit to re-process your photo with expert human review.

Yes! Modern smartphones (8MP+) produce high-quality photos that meet government DPI requirements. Just face a window for even light and stand about 1.5 meters from the camera. Our AI will handle the resizing and background removal.

Government rules typically require photos to be taken within the last 6 months. We recommend using your processed photo as soon as possible to ensure it accurately reflects your current appearance.

Absolutely. We use bank-level SSL encryption for all uploads. Photos are automatically deleted from our servers after 24 hours once your order is complete to ensure your privacy.

Yes. We provide digital files that are specifically optimized for size (KB) and dimensions (pixels) for online systems like the US DS-160, DV Lottery, and Indian Visa portals.

ΔE is a metric for color difference. Most embassies require a background to be uniform with a ΔE < 5.0. Our AI removes your original background and replaces it with a digitally perfect, government-standard color.

All photos are processed at a minimum of 300 DPI (Dots Per Inch), ensuring they are crisp and clear for both digital submission and high-quality printing.

Our AI uses deep-level luminance correction to soften minor shadows. However, for the best results, we recommend facing a natural light source when taking your photo to avoid harsh shadows.